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About Us > The Worksmart Approach
The Worksmart Approach
Our forward thinking approach is to provide innovative business communications as a service, giving you all the benefits of IP communications, without the costs and complexities of owning and managing your own telephone system.
Rather than buying equipment which quickly becomes out of date, costs money to maintain and needs replacing periodically, you simply rent desk phones and business acceleration applications as you need them.
Consultation
We start by assessing your business requirements, determining communications patterns and trends and identifying waste. We then provide honest, jargon-free advice on the most economic and effective solutions for your business needs.
You decide what telephones and applications your business needs and we take care of the rest.
Installation
Once a solution is agreed upon, our dedicated project management team takes responsibility for the installation of all circuits and equipment, providing a single point of contact and keeping you in-formed at every step of the way.
When everything is in place they work with your staff to conduct complete administrator and user training.
Management
Once your new services are live, you are given secure access to our online portal providing visibility of your chosen services, including billing, call logging and call recording.
Support
Our engineers work non-stop behind the scenes, providing 24/7 support, monitoring performance of networks and applications for all your users and services, updating software and maintaining system back-ups, without interruption to your business.
What does this all mean to you?
- Cost effective, reliable, enterprise-focused communications services for your business, as you need them.
- Access to innovative business acceleration applications such as call logging and recording, audio and video conferencing, mobile integration, remote working and collaboration.
- Complete peace of mind about your business communications with dedicated account management, 24/7 support, online billing and services.
Call us now for honest, jargon-free advice on your business communications.