Here at Worksmart, we understand how important communications are to
business. That is why in addition to providing industry leading
installation and project management services; we also offer outstanding
technical support and maintenance services.
Mission Critical Communications Support
With over 10 years experience of providing technical support to
financial services organisations that depend on reliable mission
critical communications, we have developed proven processes and
methodologies that deliver the very best in technical support.
Trained and Qualified
Our engineers and technical support team are highly trained and
qualified by leading manufacturers of IP voice and data products,
providing exceptional service, skills and expertise.
In a recent customer satisfaction survey, 95% of our customers were
either satisfied or highly satisfied with our engineering and technical
support services. We are aiming higher this year.
Better Off with Worksmart
Why are your better off partnering with Worksmart for your technical support?
- All our helpdesk calls are answered quickly by real person
- We don't leave any support calls to go to voicemail
- Our support calls are all dealt with by experienced qualified engineers
- We ensure that most support calls can be dealt with quickly and remotely
- We provide refresher training for super users and new starters
- We offer unique disaster recovery and continuity planning services
Additional Mitel Support
A a Mitel Managed Services Specialist Partner, with our own Mitel
Hosted Communications platform, you can rest assured that our engineers
are amongst the most qualified in the UK.
Our Mitel customers can benefit from unique additional services and support from our Mitel hosted communications platform.
Throughout the life of your business communication system there may be
times when issues arise that need a fast resolution. We make it our
business to provide prompt, reliable technical support services that our
customers can rely upon.
For more information about any of our techical support services, please call us on 0800 840 9140.