Managed Network Services

Worksmart provides real alternatives to BT, focussing on significant savings and superior customer services. From line rental and installation services to competitive call spend plans and comprehensive billing systems Worksmart delivers premium services at competitive prices.

Key benefits of Worksmart services:

• Significant cost savings compared to British Telecom.
• Single monthly bills with FREE call spend analysis software
• On-line access to your bills
• Simple on-line ordering system for line installations
• Dedicated Account Manager
• Dedicated billing helpline
• Dedicated technical support helpline

98% of ALL calls to Worksmart are answered within three rings.

Telephone line installation and rental
If your business needs new telephone lines Worksmart can provide you with the same choice of technologies as BT but at discounted installation and rental rates.

If you already have BT lines connected we can transfer them to our network quickly and easily and start offering you our discounted rates, and some of our packages include free installation.

Analogue line
Cost-efficient single line installations for extra phone, fax and data capacity.

Each analogue line is assigned its own number, and can be used as

• a standard telephone line for voice calls
• a dedicated fax line
• an ADSL supporting line
• a dedicated alarm line (Red care)

Analogue lines can also be grouped together under one number

ISDN2 lines
This simple solution combines two digital lines to deliver simultaneous voice and data communications, so your fax or internet connection doesn’t tie-up your telephone line.

ISDN2 lines can be used for

• digital quality voice calls*
• fax transmissions and receipt*
• dial up internet access
• dial up data transfer services

*requires ISDN compatible phone system

ISDN 30 lines
A flexible high-capacity solution for growing businesses. Multiple simultaneous phone calls as well as high-speed internet access and data transmission.

Typically connected to customers’ digital telephone systems the ISDN30 package can be set up to offer a range of direct dial (DDI) numbers.

Discount your existing lines!
Existing telephone lines from other providers can be quickly and simply transferred to Worksmart without any down-time or disruption. You could be saving money on your line rental and receiving improved service in just 20 days from now.

Call spend plans
Worksmart will reduce your telephone bills!

Many companies now offer cheap call plans, but these often contain hidden costs and rarely offer you the customer service and technical support your business demands.

Worksmart’s call plans deliver simple, measurable and guaranteed savings whilst maintaining our exceptional standards in customer service and technical support.

How it works:

• Your calls are billed at BT rates, then we apply a set discount to provide simple, measurable and guaranteed savings.

• Line rental is charged at reduced rates over BT on a simple and clear pricing scheme.

• All calls are routed using Tier 1 carriers with much of our traffic never leaving the BT network.

Billing Services
A single monthly bill for telephony and internet.

Worksmart customers receive a single easy to read monthly statement for all telephone and internet services.

Your paper overview statement includes a graphical analysis of spend and we also provide you with billing data in electronic format so you can extract reports on all call usage patterns.