VoIP Implementation

What is VoIP?
Voice over Internet Protocol is a new technology that allows voice calls to travel across the same IP based network that your IT systems use.

Making the transition from separate Voice and Data networks to a single converged network streamlines your infrastructure opening up the opportunity to use powerful new technologies such as IP Telephony, and in the future CCTV over IP and Video Conferencing.

Organisations around the globe are realising the enhanced productivity and ROI that can be achieved by adopting this new technology, and Worksmart is on hand to advise and guide you through your transition.

How do we implement VoIP for you?
To ensure a successful deployment there are set practises and technical standards that must be adhered to. We have developed a careful strategy moving through each stage of the transition:

Worksmart IP specialists carry out a comprehensive VoIP assessment of your current networks and then report back on the findings. Working with leading networking and IP telephony vendors a bespoke plan is then drawn up to deliver the converged network.

The IP telephony platforms that we deliver include Mitel ICP3300 and Cisco Call Manager. We also implement switching and routing hardware from the Cisco IP Convergence portfolio.

Once deployment is complete we will ensure that you receive the necessary education and training to be able to fully utilise and support your new network infrastructure.

VoIP Assessment
When embarking on a Voice over IP project, it is important to have a clear understanding of the point from which you are starting.

To identify this starting point, Worksmart IP consultants carry out a thorough assessment of all existing networking devices and infrastructure to determine which devices are technically suitable for incorporation in to the converged infrastructure and which will require upgrading or replacement.

Careful analysis of current bandwidth usage on Wide Area and critical segments of the network will be carried out using our monitoring tools over a controlled period. The monitoring tools will report on all traffic types travelling on the network and their usage levels at different times.

Once these activities have been completed, a comprehensive report on our findings is produced. Outlined in the report will be our strategy to deploy the new technologies, including information on timescales, hardware/software requirements and likely timescales/costings.