Why Worksmart

In July 2017 Worksmart was acquired by Arrow Business Communications Limited

Arrow specialises in telephony, data, IT and energy solutions for businesses. It offers a diverse product range ranging from hosted telephony and mobiles through to mobile device management, telephone systems, IT services, voice, and data connectivity. The addition of business energy, including gas, electricity and water services, to the portfolio makes Arrow one of very few companies in the UK able to provide a full energy, telecoms and IT consultancy and service proposition.

Less Complexity and Cost

Calling on our fourteen years experience of delivering Communication services and knowledge of customer requirements we have designed, engineered and built a Communications Cloud to deliver a comprehensive range of communication services to clients. As the services are already, built, tested and working it makes it much easier for new customers to ‘switch on’ or trial a combination of these services based around their own specific business needs.

Installation

As the Worksmart Cloud is already in operation the cost, time and complexity of setting up services for a new client is a fraction of that required to deliver a traditional, individual on-site deployment. Clients can be confident that as the service is working well for our other clients they won’t be subjected to the often painful testing and snagging period that come with a bespoke on-site installation.

Management

We have developed a philosophy of ‘self service’ for our customers. Once your new services are live, you are given secure access to our online portal providing visibility of your chosen services, including billing, call logging and call recording. We work very hard to ensure all applications are simple to use without training and also set you up with a dedicated account manager that holds regular reviews with you to ensure we are meeting your communications requirements.

Support

Our engineers work non-stop behind the scenes, providing 24/7 support, monitoring performance of networks and applications for all your users and services, updating software and maintaining system back-ups, without interruption to your business. Our help desk is there to help you out when you get stuck and need assistance to quickly resolve an issue.

What does this all mean to you?

  • Cost effective, reliable, enterprise-focused communications services for your business, as you need them.
  • Less time, worry and stress deploying and managing communication services.
  • Access to innovative business acceleration applications such as call logging and recording, audio and video conferencing, mobile integration, remote working and collaboration.
  • Complete peace of mind about your business communications with dedicated account management, 24/7 support, online billing and services.

Get in touch

Call us on 0800 840 9140 or email us to find out more about Worksmart and how we can support you.