Cloud Based Patient Queuing Solution

Our innovative cloud-based patient queuing service takes the worry out of managing peak calling periods for your surgery. Patients can call your surgery without hearing an engaged tone, be informed of their place in queue and hear updates as they progress through the queue.

Staff can have visibility of the number of patients in the queue and the longest waiting times. Daily management information is made available on the number of calls answered and abandoned throughout the day.

Queue Buster

Manage Patient Calls Better

Worksmart’s Healthcare Queue Buster solution provides a cost effective solution to managing patient calls.

It informs patients calling in of their position in the queue and informs receptionists how long patients are currently waiting, helping surgeries miss fewer calls and receive fewer complaints.

Informative messages whilst people are in the queue provides patients with an informed choice as to whether to wait or call back at another time.

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Queue Buster Brochure

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Get in touch

Call us on 0800 840 9140 or email us to find out more about our Queue Buster Service